I do not accept returns or exchanges or cancellations. If you see an issue on your confirmation email with an item please contact me immediately so I can get it changed before sending the item out.
You agree that you HAVE looked over the FAQ's PRIOR to checkout.
***I AM NOT RESPONSIBLE FOR THE SIZE YOU CHOOSE AT CHECKOUT!! If you see an issue on your email confirmation (check the promotions or spam tab) you MUST contact me within 24 hours of placing the order.
**If an item is returned to me due to a wrong address, I will NOT be responsible for covering ships fees. Cases that do not comply with paying their shipping will NOT get a refund for their order.
Refunds will NOT be given, as all orders are final. Each case varies and will be determined by the seller. I will work with you to ensure you are happy with your purchase, but please do not ask to exchange sizes etc as I will NOT allow. If you are not satisfied with your order or have an issue, please contact me. I strive to be worthy of 5 stars, so if you find an area that could use improvement, please let me know!
I will not replace items due to normal wear and tear. Over time products wear out, but I am not responsible and normal wear does happen. I will not replace something due to this.
PLEASE UNDERSTAND: I am a small business and love to make sure that my customers are happy, but I do each order custom and made to order therefore will not accept any of the issues stated above nor be responsible for them. I am human and make mistakes, if the issue is due to me I will make it right. Also note as a business I have the right not not serve someone as well.
Please be kind. Show me respect and I will show you respect. This is a positive and happy environment, so please keep it that way. 💖
You also agree to that you understand that the processing time and shipping times are two separate entities. By agreeing, you acknowledge that you will allow the allotted processing time as shown in the FAQ's, shipping info tab, and your order confirmation prior to contacting me.
**PLEASE GET HELP ORDERING FROM AN ADULT IF YOU ARE UNDER THE AGE OF 16!!!!!
Please don’t hesitate to contact me if you have any questions at all!